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Privacy Policy

Kismet Pet Care ("KPC") is committed to protecting your privacy and providing you the most powerful and safe online experience. This Privacy Policy applies to the KPC web site and governs data collection and usage.  By using the KPC website, you consent to the data practices described in this Policy.


Collection of your Personal Information


KPC collects personally identifiable information, such as your e-mail address, name, home or work address, and/or telephone number.  KPC also collects (i) anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites, and (ii) information about your computer hardware and software, such as your IP address, browser type, domain names, access times and referring Web site addresses.  This information is used by Kismet Pet Care for the operation of the web site, to maintain quality of the web site, and to provide general statistics regarding use of the web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through public message boards, this information may be collected and used by others.  KPC does not read any of your private online communications.

KPC encourages you to review the privacy statements of web sites you choose to visit from KPC so that you can understand how those web sites collect, use and share your information.  KPC is not responsible for the privacy statements or other content on any other web sites.


Use of your Personal Information


KPC collects and uses your personal information to operate the KPC web site and deliver the services you have requested. KPC also uses your personally identifiable information to inform you of other products or services available from KPC and/or other service providers.  KPC may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

KPC does not sell, rent or lease its customer lists to third parties.  KPC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you.  In those cases, your personally identifiable information is not transferred to the third party.  In addition, KPC may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.  All such third parties are prohibited from using your personal information except to provide these services to KPC, and they are required to maintain the confidentiality of your information.

KPC keeps track of the web sites and pages our customers visit within KPC, in order to determine what KPC services are the most popular.  This data is used to deliver customized content and advertising by KPC to customers whose history indicates that they are interested in a particular subject area.

KPC web sites will disclose your personal information without notice only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the law or any legal process served on KPC or the site; (b) protect and defend the rights or property of KPC, or (c) act under exigent circumstances to protect the personal safety of users of KPC or the public.

Use of Cookies


The KPC web site use "cookies" to help you personalize your online experience.  A cookie is a text file that is placed on your hard disk by a web page server.  Cookies cannot be used to run programs or deliver viruses to your computer.  Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time, by telling the web server that you have returned to a specific page.  For example, if you personalize KPC pages, or register with the KPC site or services, a cookie helps KPC to recall your information on subsequent visits.  This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on.  When you return to the same KPC web site, the information you previously provided can be retrieved, so you can easily use the KPC features that you customized.

You have the ability to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  If you choose to decline cookies, you may not be able to fully experience the interactive features of the KPC services or web site.

Security of your Personal Information


KPC secures your personal information from unauthorized access, use or disclosure via computer servers in a controlled, secure environment. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement


KPC will occasionally update this Privacy Policy to reflect company and customer feedback.  KPC encourages you to periodically review this Policy to stay informed about how KPC protects your information.

Contact Information


KPC welcomes your comments regarding this Privacy Policy.  Please contact KPC at  We will use our best efforts to promptly determine and remedy any problem.

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